Error 13001 when installing STM32 VCP Driver on laptop running Windows 8 with 64 bit

[RChal]

I'm unable to complete the download of the above mentioned product. I get the following error messages:

a) Error 13001: Product not registered with the FLEXnet Connect.

b) 1628: Failed to complete installation

c) This product code is either not registered on the server or it is invalid. Contact the administrator of your FLEXnet Connect account.

Are these messages indicative of a problem at my end or is there something I'm doing incorrectly? I'm not computer savvy, so speak slowly, please. And if I posted this in the wrong forum, please kindly direct me. Thank you,

Rick

[AZiry]

Hi there! Having the simmilar issue, only it says:

• Error 13001: Product not registered with Update service.

... and fails to see COM ports (my USB).

:\

Please let me know how have u fixed this problem.

Thank you!

[AZiry]

Forgot to mention that I'm using W10 and at the website it says I should use "native inbox drivers" (what's that??) instead of using stsw-stm32102 driver.

But in a dozen of videos I've watched online, they all are downloading the same STSW-STM32102 driver