STM32CubeIDE 1.13.2 - myST-Login doesn't work with intermediate (zScaler) certificates

[idefix2000]

Hey All,

we are not able to use the latest STM32CubeIDE 1.13.x IDE as the myST login doesn't appear (just the blue animated loading animation).

In our other Eclipse-based applications we just imported our certificates using the keytool into the Java certificate store. For eclipse this seems to work as downloading stuff from the marketplace works just fine.

But this one seems to be ignored by the properitary login mechanism.

Any ideas how to solve this issue or debugging it further?

Thank you!

[Christian N · Accepted solution]

Hello Idefix2000,

Thank you for contacting STMicroelectronics. Your inquiry is being escalated for specialized support.

Kind Regards,

Christian

ST Support

[RodrigoChe]

I'm having the same problem with Ubuntu 22.04. After a time with this windows authentication fail and a message to check my  conection apper, but my internet is ok. I 'm using internet wifi in my home, no proxys or not vpn's.

What I can do?! 

[Pavel A.]

Window-> Preferences->STM32Cube->Firmware updater

 Connection mode : check Offline mode

Check and update... check Manual check.

Disable anything else in the preferences that looks like automatic calling home.

[RodrigoChe]

Nothing yet, probably something wrong with my system.

[unsigned_char_array]

Same here. It's definitely not your system.

now there are at least 8 threads about this problem:

https://community.st.com/t5/stm32cubeide-mcus/stm32cubeide-login-issue/td-p/658990
https://community.st.com/t5/stm32-mcus-boards-and-hardware/connection-lost-issue-during-firmware-packages-downloading-in/td-p/674601
https://community.st.com/t5/stm32cubeide-mcus/i-can-t-log-in-myst/td-p/673955
https://community.st.com/t5/stm32cubeide-mcus/stm32cubeide-1-13-2-myst-login-doesn-t-work-with-intermediate/td-p/600164
https://community.st.com/t5/stm32cubemx-mcus/stm32cubemx-version-6-11-1-users-in-my-office-can-t-login-via/td-p/674518
https://community.st.com/t5/stm32cubemx-mcus/help-with-mx/td-p/675509
https://community.st.com/t5/stm32cubemx-mcus/mission-impossible-trying-to-install-the-firmware-package-for/td-p/675385
https://community.st.com/t5/stm32cubeide-mcus/ide-login-issue/td-p/675379

[snnzdmr1]

I have this problem too. I downloaded the same versions. I am using win 11 home. There was no problem on my computer with Win 10. I am following here to solve this problem.

[RodrigoChe]

What I did to avoid having to think too much about this problem was to clone the framework of the microcontroller I'm using, in my case the STM32F103C6TA, directly from GitHub and place it in this location in my Linux Ubuntu 22.04 system: /home/user/STM32Cube/Repository. With this, everything works fine. But the problem with logging into myST account remains the same.

[SofLit]

Dear all,

Seems the issue has been solved please check from your side.

[RodrigoChe]

Solved problem.