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Senior
May 16, 2024
Solved

IDE login issue

  • May 16, 2024
  • 5 replies
  • 3619 views

Facing issue of logging in IDE, getting

In user authentication dialog: authentication error manager. Also see check internet connection error. But:

If I go check connection in IDE>preferences>STM32Cube>Firmware updater>Check connection, there it shows tick signifying ok.

Tried and failed by:

IDE> help> Check target updates

IDE> help> Check package updates

Let me know what can be done. I tried changing internet connection also, that doesn't seem to be issue.

Best answer by mƎALLEm

Dear all,

Seems the issue has been solved please check from your side.

5 replies

mƎALLEm
ST Technical Moderator
May 16, 2024

Hello,

This is an issue some CubeMx/CubeIDE users are facing since yesterday and the issue was escalated internally to be fixed asap. Dedicated teams are working on it.

To give better visibility on the answered topics, please click "Best answer" on the reply which solved your issue or answered your question.
Visitor II
May 16, 2024

Excited to hear this news 

 

I'm also having the same issue on Linux ide1.15.1  not being able to log in 

I get the same error at work or at home. 

 

 

 

Explorer
May 17, 2024

I'm also having this issue on Windows 11 and a new install of CubeIDE and CubeMX. It's preventing the necessary packages to be downloaded to continue with a project.

Ghofrane GSOURI
ST Technical Moderator
May 17, 2024

Hello @GauravK @RR3 @ypearsonai @abahnerbdaii 

Thanks all for posting.

The issue seems to be linked either to the server or the tool network connection settings.

The possibility of having issue with the server is under investigation.

If you are connected to the internet via a proxy, please follow the steps from the article bellow to set the tool correctly.

How to set the network connection parameters for S... - STMicroelectronics Community

 

KR,

Ghofrane

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.
mƎALLEm
mƎALLEmBest answer
ST Technical Moderator
May 17, 2024

Dear all,

Seems the issue has been solved please check from your side.

To give better visibility on the answered topics, please click "Best answer" on the reply which solved your issue or answered your question.
GauravKAuthor
Senior
May 17, 2024

Will check 

Explorer
May 17, 2024

Yes that is working now, thanks.