Can't download the program!! :(

inkong · ‎2024-05-27

Hello,

I want to download the program, STM32CubeProgrammer.

Before log in, download tap was visible and connectable.

However, After log in, download tap continues to load...

I've been waiting a long time, but it doesn't stop!!! :(

I also cleaned my cache data, but I can't see download tap....

I upload a captured picture..

Please Help me... ㅠ^ㅠ

Stassen.C · ‎2024-05-27

Hi Inkong,

Can you try downloading on another browser? Or you can try to log out and download as guest also to see if it solves the issue.

Regards,
Stassen

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.

View solution in original post

Stassen.C · ‎2024-05-27

Hi Inkong,

Can you try downloading on another browser? Or you can try to log out and download as guest also to see if it solves the issue.

Regards,
Stassen

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.

debugging · ‎2024-05-30

Cannot download. Using a ST account with gmail account. Goes to page does not exist. . then selected a "guest" , it then says email is not validated. This is very very annoying ST !

Edit: got an email from ST with a link that worked. (hope the 'update" issues is now fixed as well ?

remrem · ‎2024-10-21

Hello,

Got the same issue, still not resolved...

Laurids_PETERSEN · ‎2024-10-22

Hi @remrem,
If you're still having download issues, please submit a support ticket at https://ols.st.com/s/

Best regards,
Laurids