IDE login issue

[GauravK]

Facing issue of logging in IDE, getting

In user authentication dialog: authentication error manager. Also see check internet connection error. But:

If I go check connection in IDE>preferences>STM32Cube>Firmware updater>Check connection, there it shows tick signifying ok.

Tried and failed by:

IDE> help> Check target updates

IDE> help> Check package updates

Let me know what can be done. I tried changing internet connection also, that doesn't seem to be issue.

[SofLit]

Hello,

This is an issue some CubeMx/CubeIDE users are facing since yesterday and the issue was escalated internally to be fixed asap. Dedicated teams are working on it.

[abahnerbdaii]

Excited to hear this news 

I'm also having the same issue on Linux ide1.15.1  not being able to log in 

I get the same error at work or at home. 

[ypearsonai]

I'm having the same issue, this is holding us back. Using Ubuntu 22 LTS, IDE version 1.15

thank you

[RR3]

I'm also having this issue on Windows 11 and a new install of CubeIDE and CubeMX. It's preventing the necessary packages to be downloaded to continue with a project.

[Ghofrane GSOURI]

Hello @GauravK @RR3 @ypearsonai @abahnerbdaii 

Thanks all for posting.

The issue seems to be linked either to the server or the tool network connection settings.

The possibility of having issue with the server is under investigation.

If you are connected to the internet via a proxy, please follow the steps from the article bellow to set the tool correctly.

How to set the network connection parameters for S... - STMicroelectronics Community

KR,

Ghofrane

[SofLit · Accepted solution]

Dear all,

Seems the issue has been solved please check from your side.

[RR3]

Yes that is working now, thanks.

[GauravK]

Will check 

[ypearsonai]

Works now! TY