cancel
Showing results for 
Search instead for 
Did you mean: 

Firewall blocking ST Login?

JKapp.1
Associate II

I can't login into ST to download packages via CubeMX/CubeIDE. The wheel turns forever, no matter what proxy settings I choose. The pack downloader works - I just can't log into ST which is a pitty.

Which url does my corporate IT whitelist?

See similar issue here: Solved: Unable to login to ST account in STM32CubeIDE - STMicroelectronics Community

Thanks,
Jan

3 REPLIES 3
KDJEM.1
ST Employee

Hello @JKapp.1

 

Could you please try to clear your browser cache as mentioned by @Laurids_PETERSEN in this post: "Solved: ST community login issue - STMicroelectronics Community".

May be you encountered an authentication problem while using STM32CubeIDE, you need to set your connection parameters and to use offline mode as mentioned in this linkHow to set the network connection parameters for S... - STMicroelectronics Community.

If you are still having issues, please let me know.

 

Thank you.

Kaouthar

 

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.

JKapp.1
Associate II

Hi @KDJEM.1 

Which cache do I have to clear? I can login with both browsers, Chrome and Edge, but not via CubeMX/CubeIDE - which browser is used there to login?

I have set the proxy settings correctly "check connection" is green:

JKapp1_0-1736414436710.png

Nevertheless, I can't login to myST.

Thanks

EDIT: Check connection only works in CubeMX, but not in CubeIDE - same proxy settings wtf?

EDIT2: this is from CubeIDE: 

JKapp1_0-1736415061516.png

But upgrading the package index works

JKapp1_1-1736415074872.png

 

Hi @JKapp.1 

 

This post has been escalated to the ST Online Support Team for additional assistance.  We'll contact you directly.

 

Regards,

Billy