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The TouchGFXDesigner v4.17.0 will keep freezing

OSole.1
Associate II

The TouchGFXDesigner v4.17.0 will keep freezing. The program does not respond to the mouse and keyboard. When you try to close the program, you are asked whether you want to save the changes, but you cannot do anything or select anything. In this state you can no longer activate the window.

2 REPLIES 2
Romain DIELEMAN
ST Employee

Hi,

Could you share your log file ? It is found under the %appdata%/Roaming/TouchGFX-4.17.0

What OS do you have ?

/Romain

Hello Romain,
I am sending you the requested file attached.
I have now noticed that the application no longer freezes. I cannot explain why that is.
I am using Windows 10 Pro.