Kudo for Company support. Moving to Nordic Semiconductor!

[GS2]

Kudo for Company support. Moving to Nordic Semiconductor!

[Tesla DeLorean]

It's been my experience that you need to be doing a lot of business for a multi-billion dollar corporation to take any time out of their schedule to solve third party development projects, in their own business space.

[Andrew Neil]

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@GS2 wrote:

Kudo for Company support. 

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What does that mean?

[GS2]

Thank you Andrew. Only from you I got a real support. If you look at Error in building BLE_HID_Mouse example. you will see that nobody can help me with fixing the bug. I have chosen your company because I thought you have well developed software - STM32CubeIDE. But it is still in process of patching the bugs and there is no ware to find latest version 1.16 for download! BLE_HID sample description is insufficient. I did not find any tutorial with step by step instructions. So I have no chose, but to try similar product from Nordic Semiconductor - BL651 nRF52810. Thank again.

[Andrew Neil]

So I still don't see what you mean by, "Kudo for Company support"?

"Kudo" means "compliment" or "praise" - which seems the opposite of what you're saying?

:thinking_face:

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@GS2 wrote:

 If you look at Error in building BLE_HID_Mouse example. you will see that nobody can help me with fixing the bug. n.

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On the contrary: you can see that @Imen.D has confirmed it as a bug, and that the developers are working on it.

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@GS2 wrote:

 I have chosen your company .

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It's not my company!

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@GS2 wrote:

 BLE_HID sample description is insufficient..

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You did seem to miss some rather obvious details from the documentation; eg,

https://community.st.com/t5/stm32-mcus-boards-and-hardware/ble-samples-hardware-configuration/m-p/689928/highlight/true#M19830

[Lohi]

I'm a real newbie to the STM32 family, and it's been many a year since I did low-level coding (I was doing IC co-development of LED drivers, [STLED25, LP5523] for some years, but MC6801/09/HC11, MC68030, indicate my early days), but it looks to me that, between folks like you, and STM, there's quite good support, especially considering the breadth of the product line...so, a real "Kudo" from me!

[GS2]

Hi Andrew,

1. So I still don't see what you mean by, "Kudo for Company support"? --
"Kudo for Company support" - was a sarcasm (for employees support)

2. you can see that @Imen.D has confirmed it as a bug, and that the developers are working on it. --
No, he told me that I am using wrong version.

3. You did seem to miss some rather obvious details from the documentation; eg, --
I was using sample for NUCLEO-WB55RG with NUCLEO-WB55RG STM32WB55, not
STM32WBA55G-DK1 with STM32WBA55CGU7.

Also, I thought that in BLE_HID_Mouse example, I will be able to connect wired mouse to NUCLEO-WB55RG and that mouse will work after loading the code from BLE_HID_Mouse example!

4. I did not find any tutorial with step by step instructions for BLE_HID_Mouse example, sample hardware configuration and final goal. Of cause, this is too much for a multi-billion dollar corporation!

Thanks again, will miss charting with you.

[Andrew Neil]

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@GS2 wrote:

2. you can see that @Imen.D has confirmed it as a bug, and that the developers are working on it. --
No, he told me that I am using wrong version.

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You've missed the latest post, then:

https://community.st.com/t5/stm32cubeide-mcus/error-in-building-ble-hid-mouse-example/m-p/689937/highlight/true#M28355

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@GS2 wrote:

Also, I thought that in BLE_HID_Mouse example, I will be able to connect wired mouse .

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What made you think that?

[christelle burguera]

Hello,

FYI, this issue is fixed and will be available through the next release: 1.16.0.

It'll be available very soon, in coming days.

Best regards

[GS2]

Thank you Christelle.

I am just wondering - that nobody else was using this example for a few years?