Error: Mass erase operation failed.Please verify flash protection stm32h5 board

[Ahmed_hassan]

Error: Mass erase operation failed.Please verify flash protection stm32h5 board

I faced this while erasing external memory from programmer

I find a solution related to st-link-utility but this program doesn`t support h5 boards Solved: STM32F722ZE Error: Mass erase operation failed. Pl... - STMicroelectronics Community

[Tesla DeLorean]

Please provide more detail of the exact board configuration, external memory, and external loader.

Provide logs from STM32 Cube Programmer, with Verbose Level 3

@KDJEM.1 

[Ahmed_hassan]

Here is screens and level 3 log file

[KDJEM.1 · Accepted solution]

Hello @Ahmed_hassan and welcome to the Community :),

Thank you @Tesla DeLorean  for your contribution in STComminty and for bringing issue to our attention.

Which board revision are you using?

If you have a STM32H573I-DK-RevA board , please use MX25LM51245G_STM32H573I-DK.

If you have other boards revisions like as RevB or RevC, please use MX25LM51245G_STM32H573I-DK-RevB. 

Please let me know if the issue is solved or not?

Thank you.

Kaouthar

[Ahmed_hassan]

It works thank you for helping.