How to send a ZIP file in a private message

DYann.1 · ‎2024-11-21

Hello,

I would like to know how to send a ZIP file in a private message. I don't have this option at the bottom of the page

But I have only theses option at the Top of the page :

And with this options, I can't send anything.
Thank you

Laurids_PETERSEN · ‎2024-11-21

Yes, it's a very good point about trust and this is also what we are defining. It's currently a very narrow group of individuals that can attach files through PM, and we are looking into widening that.

@DYann.1 I will send you a DM to help you out regarding your correspondence with @SofLit.

View solution in original post

Andrew Neil · ‎2024-11-21

@DYann.1 wrote:
I don't have this option at the bottom of the page

Hmmm ... It's there for me:

As it's a private message, you could just agree with the other party/ies how you want to exchange files - maybe via a 3rd-party site or service ...

DYann.1 · ‎2024-11-21

In the private message I said not in the standard message :

I have nothing. Yes via a 3rd-party site or service is possible but the correspondent does not accept much. So Why we don't have the possiblity to send a ZIP file in the private message ?

SofLit · ‎2024-11-21

Hello,

And the size of the file should not exceed 250MB.

@DYann.1 what is is the size of the file you need to share?

To give better visibility on the answered topics, please click on "Accept as Solution" on the reply which solved your issue or answered your question.

Andrew Neil · ‎2024-11-21

yes, that is a Private Message!

SofLit · ‎2024-11-21

Even in private message you can share files:

To give better visibility on the answered topics, please click on "Accept as Solution" on the reply which solved your issue or answered your question.

DYann.1 · ‎2024-11-21

The size is 1,05 Mo. Another way, could you contact me via my professional email ? Is it possible for you ?

DYann.1 · ‎2024-11-21

I don't have this picture as you have. I only have this picture (in the private message I say)

Andrew Neil · ‎2024-11-21

My earlier post was creating a new PM.

even replying to an old PM, I do have the 'Drag and drop files to attach' box:

Looks like some setting or restriction on your account?

Laurids_PETERSEN · ‎2024-11-21

Hi @DYann.1 and @Andrew Neil,

The reason why @DYann.1 can’t send a private message, is because the permission to attach local files isn't granted at this time.

Some permissions are based on our community rank system. We’ve noticed a misuse of the private message functionality from spammers, which is why we’re testing changes to private messages and private message attachments.
We want to find the right balance between preventing spam, and not disrupting private messages for active community users.
We’re actively working on it, it's still in progress, and you can expect additional changes very soon.

Best regards,
Laurids