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ST Community welcome guide

Lina DABASINSKAITE
Community manager
Community manager

Welcome to the ST Community!

Looking for solutions and tips to overcome your design challenges? You are in the right place! Find answers to your questions and share insights with your peers and ST experts. Join discussion threads, read articles in the knowledge base, or increase your skills thanks to online courses from the academy.

The ST community brings together ST customers, students, technology enthusiasts and is open to anyone interested in the semiconductor industry. 

Before you start participating:
1. Check your profile picture and reupload your previous or new one.
2. Set the subscriptions and notifications on your profile to personalize the feed.

Five rules for a successful community 
All community members should abide by the following rules: 

1.Be respectful.   
Please keep your tone positive and your comments constructive. Respect other users’ views, regardless of age, gender, disability, ethnicity, sexual orientation, race, or religion. ST has a zero-tolerance policy on personal attacks and offensive comments.  

2.Share relevant information. 
Focus on relevant questions, based on what you have learned so far. Make sure that your contributions are relevant to the goal of the community.  
Do not post the same messages in different forum boards to avoid fragmenting discussions. When you have another question that arises from a discussion thread, start a separate post.  
Before posting your question, always check that it has not already been answered to avoid duplicating information. 

3.Safeguard privacy and security.
Do not spread viruses, spyware, malware, or other software intended to harm another user's computer.  
Do not invade anyone's privacy by attempting to harvest, collect, store, or publish private or personally identifiable information. For example: passwords, account information, credit card numbers, addresses, or other contact information, without that person's knowledge and will to consent.  
Do not share anything about yourself or your organization online that you would not want to share to a broad audience (copyright, trade secret, or otherwise).   

4.Check information accuracy.  
Some information or data shared on the ST Community may be incomplete, outdated, or even incorrect. When posting on community forums, check your source and cite any copyrighted material you are using, if it is not your own original content. ST cannot be held responsible for any disputes related to the collaboration between the members of this community, or for any conversations that occur outside of this communication platform.

5.Share questions and insights. Avoid product promotion. 
The ST Community is here to allow its users to interact, share insights, and to find solutions to move forward with their engineering design.   
You shall not use the forums for promoting products or services unless they contribute to solving a specific problem or add value to a technical discussion. Feel free to kudo a post if you find it useful or if you agree with specific comments. 

Useful information: 
How to identify ST employees 

ST experts are here to guide you in finding solutions to your questions, share their knowledge and opinions, and provide you with useful updates on ST products. Their online profiles feature the word “ST employee” next to their names.

Please note: The ST Community might not be the right place to receive assisted support for custom applications or solutions. ST experts and community peers are here to work together with you to find the best next step in your design project. We encourage you to keep an open mind throughout this learning journey.

If you are looking for assisted support, please see our other support channels: Support Home - STMicroelectronics.

“Accepted solutions” feature 

Our community relies on fruitful exchanges and good quality content. You can thank and reward helpful and positive contributions by marking them as “accepted solutions”. When marking a solution, make sure it answers your original question or issue that you raised. ​
ST Employees that act as moderators, have the right to accept the solution, judging by their expertise. This helps other community members identify useful discussions and refrain from raising the same question. If you notice any false behavior or abuse of the action, do not hesitate to "Report Inappropriate Content".

Flag inappropriate content

If you notice any violation of these guidelines, let us know by choosing "Report inappropriate content" from the options menu in the community. In your message, tell us why you feel the content is inappropriate. 

Your feedback is important to us 

We look forward to your comments and suggestions to further improving your experience using the ST Community. Use the “Feedback forum - STMicroelectronics Community” to share your thoughts.  

How to contact us 

If you are an ST customer and you have questions you do not wish to discuss in the community, contact: 

  • Your account executive or sales representative. 
  • For urgent matters (such as data leakage, system interruptions, faulty products etc.), email us at community@st.com. 

By using the ST Community, you agree to follow: the full Terms and Conditions, the ST Privacy Policy, and any other terms included by ST on this or any other ST website

Version history
Last update:
‎2024-08-05 06:45 AM
Updated by: