2024-05-29 01:10 PM
I am running into the same issue. I cannot download the program- the link is not working.
I tried using two different browsers (chrome and edge) and checkout as a guest for both. Pretty frustrating.
2024-05-29 01:23 PM
Yes, over the last month or so there have been persistent complaints with download issues, I think some of the infrastructure is distributed, so not everyone's experience is equal. There used to be THREE methods to get things, directly logged in, as a guest, and as a link emailed to you.
There is also some local lock out due to import/export restrictions and sanctions.
Might be helpful to state your rough location, country, internet provider, and the UTC time of your failed transaction(s)
@Imen.D @STTwo-32 @Lina_DABASINSKAITE
2024-05-30 12:55 AM
Hello @jreaction0701,
Please try to log out and download again or try download as guest.
2024-05-30 07:31 AM
Procedure (logging out and downloading) worked today. Thanks
2024-05-30 04:05 PM
Cannot download. Using a ST account with gmail account. Goes to page "does not exist" . then selected a "guest" , it then says email is not validated. This is very very annoying ST ! :(