>>I use bold for submitter text extracted that I am responding to
And that's fine, I think the complaint here is random high-light/emphasis and walls of text.
I would encourage participants here to use the forms that work for them, even using native language where they can express themselves most fully, as the translation options have got so much better. Photos of hand drawn diagrams, also very workable means of conveying details and flow.
End-users have historically presented briefly without a lot of formatting, some of the recent posts are looking more mechanically generated.
I'm not sure we're going to change behaviour, and use of AI for first level support ideas and check-lists, but rather just confirming Jan's and Andrew's observation
