2023-01-13 03:16 AM
2023-05-09 04:42 AM
Honestly, I have no idea. Renaming the file with a .old extension sorts the issue out.
2023-05-09 06:06 AM
@Community member Registry is what I'd suspect. The inf and .sys files are signed. If there's some foul play that makes a simple PnP driver load without a matching device plugged in, it should be in the registry.
2023-07-17 06:04 PM - edited 2023-07-17 06:05 PM
Thank you for the reply. It worked.
I followed the steps to the oem77.inf location and deleted but apparently it was not the error code/driver code that my computer had issues with. I thought it was a generic solution so that's my fault. I did have a look and noticed mine was oem171.inf and I uninstalled that driver and it worked fine. No errors showing yet for deleting oem77.inf so I guess all is resolved now. I was able to turn on Memory integrity with all other related buttons and restarted the computer each time with no issues.
Also, like you initially stated, I had the experience of calling my computer manufacturer and they claimed it was a software issue, that I should contact Microsoft. Then I called ST and was led here by ST employee customer service. Would have been nice to not have customers go through all this though.
2023-07-17 06:19 PM - edited 2023-07-17 06:19 PM
@LL Thanks for sharing your experience. But still, if a reputable computer vendor preinstalls such drivers in the production disk image, it is not acceptable. (on less reputable vendors - no comments)
2024-01-17 03:01 PM
I had this exact same problem, and it was an absolute nightmare to remove this driver. I wasted so much time on this. The driver was installed when I needed to update some software on a work device. The app used to install the firmware update to the device, installed this driver on my laptop. However to get the app to install required me to disable Windows memory integrity. I did this thinking it would be a simple case of uninstalling the app after I'd done the update (to remove whatever it installed) and then turning memory integrity back on.
Uninstalling the app did not remove this driver.
I solved it by following these steps:
Hope that may help someone else.