I Ordered few free samples

[undefined30]

I ordered few free samples on 1st August. But still my order is showing processing I have no idea is that cancelled or how long it will take to ship. can anyone from st help me? It will be a great help 

[Tesla DeLorean]

Open a ticket  https://ols.st.com/s/

[undefined30]

Hey Can You please mention someone from st due to wrong postal code my parcel is back ordered now I want to update the information but can't reach anyone. I had another Id where you mentioned one st employee Can you please do that again so that I can message him. Thanks in Advance.

[Tesla DeLorean]

I've asked someone to review your post. You didn't link to other message you're referring too.

Most of the staff on duty here can be tagged into a post, or you can PM them via their profile.

[undefined30]

I am not that used to in this platform that's why I don't know How Can I fully utilize this community. Thanks for your help.

[Andrew Neil]

---

@undefined30 wrote:

I am not that used to in this platform that's why I don't know How Can I fully utilize this community.

---

https://community.st.com/t5/community-guidelines/tkb-p/community-guidelines

[Tesla DeLorean]

I don't work for ST, I have no visibility into your order, account details, location, or other posts you might have viewed.

[Amelie ACKERMANN · Accepted solution]

Hello @undefined30,

I am sorry to hear about the situation. The best course of action would be for you to submit an eStore support form via the following link: New Case (st.com). In parallel, I will reach out to responsible colleagues to inform them about your situation; in case I receive further details from them, I will reach out to you via private message. 

I hope this will is helpful. Please let us know if there is anything else. 

Best,
Amelie