I got ''Target power failure'' error when I built a project

[Zhentao Lu]

Posted on April 12, 2018 at 04:45

I bought a development board -STM3210C-SK/RAIS [Development Boards & Kits - ARM Raisonance]. I intalled the Ride 7 from the CD in the package, set up and confirmed all jumpers then opened an example - QuickStart_STM32F After I clicked the Project -> Build Project command, there is an error saying that ''Target power failure: Measured 0.000000V.

There is a quick start manual.

The error:

In Debug options window, if I clicked

“Connect to Debugger�?, then:

I assume that the board has already connected with my computer.

This is my board:

I searched in google and found two websites talking about such error but their boards are not exactly same as my board.

Target power failure: Measured 0.100000V - problem on Windows XP

http://www.stm32circle.com/forum/viewtopic.php?id=86

Topic : I got ''Target power failure'' error when I built a project

http://support.raisonance.com/node/897559

It seems something goes wrong on my board. Does anyone have the same problem? Thank you very much.

Zhentao Lu

#power #stm-32 #failure Note: this post was migrated and contained many threaded conversations, some content may be missing.

[Zhentao Lu]

Posted on April 16, 2018 at 10:23

This one looks like my board. I got an email from ST finally. They said my board is out-of-date and suggested my to change to a new board. And they said it is difficult to give me technical support. Thanks anyway. I'll change to a new development board.

[AvaTar]

Posted on April 16, 2018 at 10:24

I think a better approach would be to contact Raisonance directly.

Perhaps a phone call (might be difficult, considering the time shift).

Or, contact a ST field application engineer or an official ST distributor near you.

However (as you might have realized), Raisonance products are not much in use, at least internationally.

Switching over to a more present and active supplier might be indicated.

[Zhentao Lu]

Posted on April 16, 2018 at 10:42

Thank you very much for the suggestion. I'll definitely change to other boards. I did send an email last week to Raisonance support email box and got reply just now. They just gave me a website on which there are many instructions about how ask them a question (include: provide customer serial number, RLink type, host system, ... etc). HOLY JESUS! You guys give me so much help compare with those companies. Thank you so much.

[Andrew Neil]

Posted on April 16, 2018 at 12:33

Zhentao Lu wrote:

It is a seller on Alibaba which is e-business website like eBay.

So there's your problem right there!

You've tried to save a few bucks byavoiding the 'main line' distribution channels - and now you see why stuff is so cheap on place like Alibaba and ebay.

Raisonance support email box and got reply just now. They just gave me a website on which there are many instructions about how ask them a question (include: provide customer serial number, RLink type, host system, ... etc).

To be fair, that is to be expected from any professional support provider.

They will be dealing with a high volume of enquires - so they ca't waste time manually getting the basic details from each caller.

And the board you have does look like quite a complex beast - for a beginner, that is probably not an advantage.

As

meyer.frank

‌ suggests, you would probably be best to at least start with something simpler and more mainstream - like a Nucleo ...

[Andrew Neil]

Posted on April 16, 2018 at 12:36

The board is a Raisonance product, not an ST product - so you really can't expect ST to provide specific support for it.

That would be like expecting Intel to provide you with general PC technical support ...

[AvaTar]

Posted on April 16, 2018 at 13:16

The board is a Raisonance product, not an ST product - so you really can't expect ST to provide specific support for it.

Basically true.

However - I had a project involving a STM8 and Raisonance several years ago (toolchain and eval board), and noticed some 'strange' inter-relations.

If remembering correctly, the Raisonance HQ is quite close to the french ST branch ...

[Andrew Neil]

Posted on April 16, 2018 at 13:19

AvaTar wrote:

Raisonance HQ is quite close to the french ST branch ...

Yes - I guess that's why they work a lot together ...

[Zhentao Lu]

Posted on April 17, 2018 at 08:18

Yes, as you said I avoided the 'main line' distribution channel. This is my first time to use STM chip so I just went toAlibabaand search Raisonance with ARM because I need to use Ride 7 and RKit-ARM. There are only few choices for me then I picked up an expensive development board. It's more than $300 and I double checked that it can use

Ride 7. Unfortunately, it's not working.

I agree it's fair that the company asks me to provide those information. But you use the word - 'basic details'. On Raisonance website, there are more than 30 questions I need to care, which are in 6 categories. If they had a request form, that would be perfect.

Anyway, thanks again for your suggestion. I'm talking with the seller and apply for a request of refund. And I search Nucleo in Amazon and find that's exactly what I want. It's much simpler. Thanks.