Posted on August 29, 2014 at 09:35Hi
I am trying to install the virtual com port driver VCP_V1.3.1_Setup_x64.exe on a computer running 64-bit windows, however the installer exits after a short while with the error code:
1607: Unable to install InstallShield Scripting Runtime.
I have tried to run installer as administrator and various types of compabillity modes, but with no success.
In order to investigate the problem further I have enabled windows installer debugging, this creates a log like this:
=== Verbose logging started: 29.08.2014 07:45:03 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Users\me\Desktop\VCP_V1.3.1_Setup_x64.exe ===
MSI (c) (9C:50) [07:45:03:825]: Resetting cached policy values
MSI (c) (9C:50) [07:45:03:825]: Machine policy value 'Debug' is 0
MSI (c) (9C:50) [07:45:03:825]: ******* RunEngine:
******* Product: C:\Users\me\AppData\Local\Temp\_isE80E\ISScript8.Msi
******* Action:
******* CommandLine: **********
MSI (c) (9C:50) [07:45:03:825]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (9C:50) [07:45:03:825]: Grabbed execution mutex.
MSI (c) (9C:50) [07:45:03:872]: Cloaking enabled.
MSI (c) (9C:50) [07:45:03:872]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (9C:50) [07:45:03:872]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (24:18) [07:45:03:872]: Running installation inside multi-package transaction C:\Users\me\AppData\Local\Temp\_isE80E\ISScript8.Msi
MSI (s) (24:18) [07:45:03:872]: Grabbed execution mutex.
MSI (s) (24:88) [07:45:03:872]: Resetting cached policy values
MSI (s) (24:88) [07:45:03:872]: Machine policy value 'Debug' is 0
MSI (s) (24:88) [07:45:03:872]: ******* RunEngine:
******* Product: C:\Users\me\AppData\Local\Temp\_isE80E\ISScript8.Msi
******* Action:
******* CommandLine: **********
MSI (s) (24:88) [07:45:03:872]: Note: 1: 2203 2: C:\Users\me\AppData\Local\Temp\_isE80E\ISScript8.Msi 3: -2147286960
MSI (s) (24:88) [07:45:03:872]: MainEngineThread is returning 1620
MSI (s) (24:18) [07:45:03:872]: User policy value 'DisableRollback' is 0
MSI (s) (24:18) [07:45:03:872]: Machine policy value 'DisableRollback' is 0
MSI (s) (24:18) [07:45:03:872]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (24:18) [07:45:03:872]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (24:18) [07:45:03:872]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (24:18) [07:45:03:872]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (24:18) [07:45:03:872]: Restoring environment variables
MSI (c) (9C:50) [07:45:03:872]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (9C:50) [07:45:03:872]: MainEngineThread is returning 1620
=== Verbose logging stopped: 29.08.2014 07:45:03 ===
I have searched the internet and found that that the fault code returned by MainEngineThread, 1620 means:
ERROR_INSTALL_PACKAGE_
INVALID.
I have googled this fault code, but with no success. Does anyone have any idea what could be causing this errors?
Thanks for all help:)
#stm32 #vcp #usb
