Unable to Download Software

[Mahmoud_Awad]

I'm trying to download a software, but a message appears "This software is not available for download". But when I sign out and try to download as a guest I receive a link in my inbox and the download starts. how can I solve this issue to download directly while I'm signed in to ST?

[STTwo-32]

Hello @Mahmoud_Awad and welcome to the ST Community 😊.

I've been able to download this firmware package will i'm loged in. Could you please try on a privet navigation.

Best Regards.

STTwo-32 

[Mahmoud_Awad]

Hello @STTwo-32 ,
I tried using InPrivate Mode. still the same problem.

[STTwo-32]

I'm able to download this Firmware on my side:

Best Regards.

STTwo-32

[Mahmoud_Awad47]

I'm trying to find a final solution for the problem. I need to download several files and this issue is happening with all files not just this firmware.

Thanks in advance.

[AScha.3]

So maybe you should try with a VPN , if your in a country with not allowed download.

[Mahmoud_Awad47]

I tried with my work VPN "German VPN" and tried without the VPN "Egypt IP". couldn't download in both cases.

[Mayi123]

I can confirm that the issue still persists when trying to download the CubeIDE software, i've already been logged in and it still doesn't allow me to download

[KarimRayan]

Hi, hope that U r Ok, please i had the same issue ,and i can't download the stm32cubeide , and tried many ways but can't get it , and i think , that my country is forbidden to get it , so i tried using VPN , and it's luckily accept the request , but due to it's size the downloading didn't get completed , so please can you get me the ide