Teseo-Suite activation

ASamo.2 · ‎2024-07-12

Hello

I need to use full featured Teseo-Suite.

Sending letters to st-teseo-suite-support@st.com remain unanswered.

How could I obtain a full version of Teseo-Suite?

Thanks

Peter BENSCH · ‎2024-07-12

The key is machine-dependent and node locked.

Usually, it really only takes one working day to get another one, in the case of a holiday maybe a bit longer.

Good luck!

Regards
/Peter

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Peter BENSCH · ‎2024-07-12

Normally, the team responds within 24 hours, but I have asked again if a response is coming now. I'm definitely keeping my fingers crossed!

Regards
/Peter

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Peter BENSCH · ‎2024-07-12

So, it should be done, right?

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ASamo.2 · ‎2024-07-12

Hi @Peter BENSCH

Thanks for quick response.

Yes, I received avtivation key.

I have folowing question: can I reuse same key on diferrent computers, or should I request a new key each time?

Peter BENSCH · ‎2024-07-12

The key is machine-dependent and node locked.

Usually, it really only takes one working day to get another one, in the case of a holiday maybe a bit longer.

Good luck!

Regards
/Peter

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yclin · ‎2025-02-06

Hi @Peter BENSCH

I have the same question and I had sent at least 3 emails for past few weeks.

Those emails remained unanswered.

Could you help me to check my activation request?

Thank you.

Peter BENSCH · ‎2025-02-06

@yclin I'm sorry for the delay, but the email address st-teseo-suite-support@st.com is definitely the right one.

Please try again and also check your spam folder in case the reply has ended up there.

Regards
/Peter

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yclin · ‎2025-02-06

Hi @Peter BENSCH

Thanks for quick response.

I had send the email again, and I recieved following reply.

Also, all the previous request emails end up with this following reply. But there is no further response or receiving the activation key.

--------------------------------------------------

Dear Requestor,

Thanks for your application, we confirm that your request has been taken in charge and you will be contacted soon.
Be sure to use your professional email account for the request.
If you have question or if you need support, please contact: st-teseo-suite-support@st.com
******************************************************************************

Is there something wrong for the information I provided?

I also check my spam folder. The activation key isn't there.

Thank you.

Peter BENSCH · ‎2025-02-07

Hi @yclin,

I have checked with the team: a key has definitely been sent. You will receive a private message (PM) here shortly.

Regards
/Peter

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