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Hello ST team, I registered a myST account on 3 November 2026 and completed the profile (company, country China, address, phone). After logging in to https://ols.st.com/s/ the Contact Support page says "Looks like you don't have access to create a case. Ask your community manager for access.", and https://ols.st.com/s/newcase shows only the file-upload box and the Submit button, without the Subject / Description / Product / Category fields. The eStore form (newcase?o=es) displays normally. Same result in two different browsers. I have also e-mailed ols_support_center_coppell@st.com. We need to open a case about STM32F427VIT6 parts (marking / authenticity check). Could the community manager please escalate this to the ST Online Support Team, or open the case on our behalf? Thank you.

The old forum allowed this, but I can’t see it in the new one.Related: 

When trying to login to st.cm gives error 

It was possible on the old forum.eg, I’d like to fix the typo in this one:New community platfrom: Missing following and followers after migration

I typed up a reply, all text, and hit submit. Then a message pops up saying Something’s gone wrong and my entire message is erased. No indication as to what happened. I’m logged in normally, nothing special going on from my side. Guess I have to copy my message to clipboard before hitting send. 

I can’t post a screenshot because I just get that error!Why is it telling me to check a link? It’s not  a link - it’s an image! I also can’t attach the images as attachments - it gives the exact same message.

Please can anyone help, I am trying to upload an avatar to my profile, every time I try I get an error message:-“Connection timed out. Please try again or use a smaller image” I have tried on mobile phone and Chrome desktop same error and tried with different small files without success. 

It says one: But there’s two marked as ‘new’: 

 Those badges are “Replies contributed: 1”, and “Solution Contributor: 1” I had a notification this morning of a reply by this user:but there is no such reply.I guess this is all “ghosts” of activity that’s been removed as spam?This forum does seem rather poor at handling spam: See also:I had to resort to an external search engine to find the user’s profile.

The old forum had a facility to report a User Profile; eg, an inappropriate avatar or username or for spamming.This was separate from reporting Posts.I don’t see that on the new forum ?  

I am unable to change profile/username name can someone help me out 

Mostly, the forum converts a link to a post/thread to a “preview” showing the author’s avatar and post title.But sometimes it doesn’t.Example:Both of those links came from the menu ‘Copy link’ option.Here: In the above case, it was the same both in the editor and after posting.Sometimes, the “preview” doesn’t show in the editor, but does show once posted.

I was trying to edit my post here:https://community.st.com/feedback-forum-118/inconsistent-presentation-of-links-167657?postid=747370#post747370 After inserting images and links and stuff, the “Send” button was grayed out. I had to hit “Cancel”, edit the post again, redo everything, and hit send (which was not grayed out this time). No indication as to why it was grayed out. 

Just now:Notifications of 2 different posts marked as ‘Best Answer’ for the same question at, essentially, the same time. Also had similar earlier this morning:This time five ‘Best’ answers! What’s going on?! ​@nbsown and ​@Rafo were you, perhaps, trying to mark multiple post all as ‘Best Answer’ ?Or did you just change your minds ?

I’ve started a thread before the migration. Now as it received the best answer, I would like to close it by marking that answer, but I can’t as the appropriate item is missing from the posts’ menu.To exclude some potential issue with this incarnation of the forum: can Moderators please confirm that this is consequence of the migration, or is it something else?JW

This morning I got this notification, for a post it says was “1 hour ago”: But it links to this post - which is 4 days old:  I think I’ve seen this before.

I created the following topic under MEMS (sensors) with the tags MEMS sensors, E-Compasses and STM32F4 series:“Can MotionMC v2.9.0 calibrate with constrained Alt-Azimuth motion only?” After publication, the topic appears under STM32 MCUs → Others: STM32 MCUs related, and only the STM32F4 series tag remains.Could you please move the topic back to MEMS (sensors) and restore the relevant MEMS sensors and E-Compasses tags?Thank you.

Hello,Can the admin please help deleting my account permanently?If you are admin and read this then please do so asap. @changed01 

The new forum seems to be wrapping lines within source code blocks; eg lines 44 & 45 here: This really messes with the layout - surely, it’s one of the things which a code block specifically should not do ?

eg, this morning, https://www.st.com/en/evaluation-tools/stm32f4discovery.html It used to be possible to right-click the link, and choose ‘Open in new tab’ - and the PDF would, indeed, open in a new browser tab.That no longer works: it insists that you download the file.Same if I copy & paste the link here.https://www.st.com/resource/en/datasheet/stm32f407vg.pdf This applies to both the ‘Download datasheet’ button on the main page: and the link on the ‘Documentation’ tab: But the Application Note links can still be viewed online; eg,https://www.st.com/resource/en/application_note/an4230-introduction-to-random-number-generation-validation-using-the-nist-statistical-test-suite-for-stm32-mcus-and-mpus-stmicroelectronics.pdf This is Really Bad - because it means it is no longer possible to post links to specific pages in datasheets; eg,https://www.st.com/resource/en/datasheet/stm32f407vg.pdf#page=1which I do a lot; eg, here:Where I link to page 63 of the datasheet, as that’s where the

The old forum used to identify locked (read-only) threads in the topic listings.The new forum doesn’t: The highlighted ones are all read-only.This needs to be identified in the listings. PS:See also: