STM32CubeIDE crashes on opening 'Software Packs'

[dbit]

Hello All

I'm using STM32CubeIDE 1.18.1 on a Windows 11 (10.0.26100) virtual machine through VirtualBox (7.1.8).

I've been able to create a project for my board and generate code, however when I go to the software packs, it causes the IDE to consistently crash.

I have so far attempted to no success:

• Reinstalled the software
• Updating my java installation
• Using a different drive (C:/ instead of a shared Z:/ drive)

My .metadata/.log is as follows - repeated many times:

(I have also attempted to install STM32CubeMX but have been unsuccessful, probably unrelated)

Does anyone have any ideas or solutions? - A quick scan of the forum didn't come up with anything

My local installation of the IDE works (and gives the same .log errors) however that isn't a viable solution for me in the long term.

Thanks in advance.

[Ghofrane GSOURI]

Hello @dbit 

First let me thank you for posting.

Let's try the following steps : 

1- Check Virtual Machine configuration: Ensure that your virtual machine has sufficient resources allocated (CPU, RAM) to run STM32CubeIDE smoothly.

2- Verify that the virtual machine's network settings allow it to access the internet, as this might be necessary for downloading software packs.

3- Try to follow the steps mentioned in this Article How to set the network connection parameters for STM32CubeIDE and STM32CubeMX

4-  Try creating a new workspace : New-->Switch workspace-->other-->Create a new workspace 

If the problem persist , manually download the software packs from the STMicroelectronics website and install them offline. This can sometimes bypass issues related to network or IDE settings.

I will be waiting for your feedback.

THX

Ghofrane

[dbit]

Thanks for getting back to me.

1. The machine should have enough to handle the IDE, 16GB RAM, plenty disc space.
2. I have had to disable proxys for the IDE to connect to the internet - this is confirmed by my ST account connection. The crash happens irrespective of if the connection is active or not.
3. I can confirm that I have followed those steps.
4. New workspace still gets the crash.

I have downloaded a package to try and load it 'offline' using the {Help -> Configuration Tool -> Manage Embedded Software Packages} and adding from local. Fortunately I can also download packs from this menu, which is a step forward, thank you.

Unfortunately my issue is not resolved as when I attempt to use or configure the package the 'Software Packs Component Selector' screen is brought up, thus crashing the program.

Do you know why this would be happening?

Thanks.