TouchGFX Usage Issues

[mimiRJay]

"I've tried reinstalling, but I'm still encountering the following errors:

• TouchGFX 4.23.2: Unable to download Demo project and Generate Code.
• TouchGFX 4.20.0: Can download Demo project but unable to Generate Code.
• TouchGFX 4.16.0: Able to Generate Code but encountering TCP/IP errors."

[LouisB]

Hello @mimiRJay ,

First, Welcome to the TouchGFX forum.

Can you tell me, which version of windows you are using ?

Regards,

[mimiRJay]

Hello @LouisB。

windows  10

[LouisB]

Hi @mimiRJay,

In the 4.16, by TCP/IP issue, you are talking of not being able to download Demos ? That's a known issue that is not related to Touch GFX directly.

In the 4.20 what's the generator error ? And in 4.23 can you check your proxy and also retry it ?

Regards,

[mimiRJay]

Hello @LouisB
When using the 'Generate Code' feature, an error occurred showing 'Generate Code Failed' (TouchGFX 4.20.0).
When using Generate Code functionality, encountering an error related to 'SSL/TLS secure channel' (TouchGFX 4.16.0).
When attempting to download certain examples, I'm unable to download them.(TouchGFX 4.23.2)

displays

~~~

Sorry - something unexpected has happened which caused an error to occur in the Designer.

For more information, see the log file located at: C:\Users\User\AppData\Roaming\TouchGFX-4.23.2\TouchGFXDesigner.log

Please consider reporting this bug and steps to reproduce it at the TouchGFX Help Center so it can be fixed in a future version.
You can find the Help Center here: https://community.st.com/touchgfx

Error: Object reference not set to an instance of an object.
~~~

[MM..1]

Known Issues | TouchGFX Documentation start with visual C redist