cancel
Showing results for 
Search instead for 
Did you mean: 

Touchgfx Designer is not opening in the computer.

MPath.4
Associate II

 last time also this problem was occured so I installed it again after that it run for some days now again the problem has occured.

 When I open Touchgfx one msg come

Sorry - something unexpected has happened which caused an error to occur in the Designer.

For more information, see the log file located at: C:\Users\Kaushal\AppData\Roaming\TouchGFX-4.21.3\TouchGFXDesigner.log

Please someone help to give the solution of it.

1 ACCEPTED SOLUTION

Accepted Solutions

Hello @MPath.4​,

You can manually install the generator, by following the steps described at the bottom of this post.


_legacyfs_online_stmicro_images_0693W00000bjbYcQAI.png 

/Yoann

Yoann KLEIN
ST Software Developer | TouchGFX

View solution in original post

25 REPLIES 25
Yoann KLEIN
ST Employee

Hello @MPath.4​,

When does that happen? Right after launching TouchGFXDesigner? Or after doing something specific while designing your application?

Could you also share the log file you referred to?

Thank you.

/Yoann

Yoann KLEIN
ST Software Developer | TouchGFX
MPath.4
Associate II

Right after launching

MPath.4
Associate II
 
MPath.4
Associate II

Last day I made one application and closed it after that and the next day I opened but it had given the error.

Hello,

Could you share the whole .log file ? Would be better for debugging.

Thanks,

/Yoann

Yoann KLEIN
ST Software Developer | TouchGFX
 

Still it's not opening

MPath.4
Associate II

I download the version 4.20.0 of Touchgfx designer and it's working then why the version 4.21.3 is not working.

Yoann KLEIN
ST Employee

Hello,

I discussed your issue with my colleagues and we think that it could come from something written under a wrong format inside the .touchgfx file of your project.

Could you please share it here so we can check that ?

Thanks

/Yoann

Yoann KLEIN
ST Software Developer | TouchGFX