No template on TouchGFX (package server can not be reached)

[TDele.1]

Hello everyone,

Since about yesterday afternoon, I cannot see any application template and UI template (except for simulator on PC) when I want to create a new application on TouchGFX. A red icon has appeared next to "Create new application" that says:

Package server at http://packages.touchgfx.com/V2/packages.json.zip can not be reached. No online package can be found. You can continue working but only already installed packages are availabe. The remote server returned an error: (403) Forbidden

Is this happened to anyone else ? If so, how can I fix this issue ?

Thanks in advance

Tristan

[JMYGI]

This is a system issue - we are working hard to get it up again soon, making all the applications templates available.

We will share when online again.

Sorry for the inconvenience

[Romain DIELEMAN · Accepted solution]

Hi @TDele.1​ ,

I have shared a temporary fix in this post.

Sorry for the inconvenience, we are working on fixing this ASAP.

/Romain