Laptop does not recognize stm32f407g-disc1

[St_user3]

Hello,

I have a Asus Vivobook S15 with Windows 11. I want to connect stm32f407g-disc1 + in my laptop but my laptop does not recognize the device. It is not the problem of the cable nor the device because I used them in other laptops and they get recognized.  then it produces an error and does not recognize the device as part of "USB Devices". The system is updated. I tried to download a drive, a software to upgrade the device but it fails to install. I also turned off the firewall and security temporarily, but it did not work. What can I do in order to make my laptop recognize the device as usb-connected device?

thank you in advance for the help.

[Imen.D]

Hello @St_user3 ,

Maybe the problem is with the port of your laptop.

Did you try upgrade the ST-Link firmware version through : ST-LINK>firmware update or STSW-LINK009.

Verify that the jumpers on the board are correctly set and that the board is properly powered.

[Andrew Neil]

Things  to try when the computer is not seeing the ST-Link:

https://community.st.com/t5/stm32-mcus/how-to-solve-debugger-connection-issues/tac-p/698105/highlight/true#M956

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@St_user3 wrote:

It is not the problem of the cable nor the device because I used them in other laptops and they get recognized..

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I would still suggest trying other cables - they can be marginal.

Also check the board very carefully - the connector can become loose/unreliable