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eDesignSuite

heli12002
Associate

‎2024-01-23 04:34 PM

High all,

This  Application (eDesignSuite) does not start in the browser, only empty window with rotating circle.
I am logged in and would like to make a design (isolated flyback).
Operating system is Windows 10, Browsers are Firefox 115.7.0.esr or MS Edge 120.0.2210.144
What am I doing wrong?

What information do you need to help me identify the problem?

Google doesn't help me, maybe the question was worded wrong, english is not my language.

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Marco FICHERA
ST Employee

‎2024-03-08 03:01 AM

Hi @heli12002 ,

Sorry for your bad experience with our tool. Did you try again?

In case you still have trouble accessing eDesignSuite, could you please try in an incognito/private window of Chrome or Firefox or Edge?

Sometimes this issue is due to some cookies misconfiguration and can be bypassed opening a clean browser session.

Let me know.

Regards

Marco

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