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UDE STK 5.2 STOP WORKING AFTER FEW DAYS

eliozepeda
Associate

‎2023-10-25 12:29 PM

Hi,

 

I'm currently working with a discovery board SPC58EC-DISP and I´m using a SPC5-UDESTK for debug, my issue is the next:

 

The first 2 - 3 days the UDE STK 5.2 works properly, I can connect to the board without problem,  but after those days I am not able to connect with the board, it shows the next message

 

eliozepeda_1-1698262111054.png

 

 

I delete and installed again the UDE STK 5.2 and I was able to connect to the board again but after few days Im facing the same issue, I have two laptops and in both Im facing the same issue, also the power supply and all the configuration is the same when it connects to the board and when it doesn´t connects, I read in some forums that it could be a power supply issue but definitely this is not the case because nothing changes when it works and when not.. 

 

also Im not the only one with this issue:

 https://community.st.com/t5/microcontrollers/problems-with-ude-visual-platform/td-p/468544

https://community.st.com/t5/microcontrollers/spc582b-dis-can-t-establish-connection-to-target/td-p/568778

 

Can you please help me?

 

Regards, 

 

Elio Zepeda

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3 REPLIES 3
Erwan YVIN
ST Employee

‎2023-10-26 07:25 AM

Hello ,

could you try 64 bits version  Download SPC5-UDESTK (pls-mc.com) ?

I recommend to contact PLS 

Contact (pls-mc.com)

           Best regards

                                         Erwan

 

 

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eliozepeda
Associate
In response to Erwan YVIN

‎2023-11-07 09:42 AM

@Erwan YVIN  Why is your answer set as accepted solution if the issue is not resolved and if I don´t even prove your suggested solution?, I will try installing that version and I will let you know if that works.

 

Regarding to contact PLS this was their answer:

Dear valued Partner,

 

Thank you for interest in SPC5/UDESTK.

 

The SPC5/UDESTK is a product of STM which is based on PLS’s technology. The support for this special product is provided by STM, only.

 

Please get support from here:

http://www.st.com/web/en/support/support.html

 

 

Limitation in comparison to the full featured professional PLS tools are:

  • No trace capability
  • No realtime access / realtime variable access during runtime
  • No automation capabilities
  • Less performance
  • No support by PLS
  • Support of latest devices and silicon steps is not guaranteed

 

 

 

Regarding the issue:

The error message tell that nothing has been detected at JTAG.

Reason might be:

  • Power supply issue
  • Issue with target connection
  • Wrong software flashed (invalid clock settings, resets shortly after power on -> reset escalation )

 

 

 

Best regards

 

Your PLS SPC5-UDESTK team

 

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Ethan_C
Associate II

‎2024-03-04 12:27 AM

Hi eliozepeda,

I was wondering if you managed to solve this issue later on. How did you resolve it?

Thanks,

Best regards,

Ethan

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