MKI172V1 not supported by motherboard

Soumya Subramanya · ‎2017-03-16

Posted on March 16, 2017 at 17:50

I have a MKI72V1 adapter board. On Unico with V5 it does show up on the devices list however when I select the device I get an error message saying the device is not supported by the motherboard. Please advise.

#mki172v1 #lsm303agr

Miroslav BATEK · ‎2017-03-17

Posted on March 17, 2017 at 11:07

Can you please update the firmware in your board. You need the firmware which is distributed in the STSW-MKI109W together with the Unico v5.0.0.

Please check the directory DFU and the UM0412 - DFU User Guide.pdf for instruction how to update the FW.

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Miroslav BATEK · ‎2017-03-17

Posted on March 17, 2017 at 11:07

Can you please update the firmware in your board. You need the firmware which is distributed in the STSW-MKI109W together with the Unico v5.0.0.

Please check the directory DFU and the UM0412 - DFU User Guide.pdf for instruction how to update the FW.

Soumya Subramanya · ‎2017-03-17

Posted on March 17, 2017 at 14:50

Hello and thanks for your response. I checked the DFU folder and it contained the eMotionV5.0.0.dfu file. However After updating FW using this file it still results in the same error.

Miroslav BATEK · ‎2017-03-17

Posted on March 17, 2017 at 15:10

Yes, the eMotionV5.0.0.dfu is the correct file. Are you sure that the FW upgrade was done correctly. Do you see that the firmware version is now 5.0.0 in Unico?

Soumya Subramanya · ‎2017-03-17

Posted on March 17, 2017 at 15:30

Yes it's working now... thank you