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Lengthy file could not be downloaded using the provided button

waclawek.jan
Guru

‎2025-01-16 10:14 AM - edited ‎2025-01-16 10:15 AM

In this post, clicking on preview of the relatively large txt attachment, scrolling down to its end reveals a "Download file" button. Clicking on that button displays a surprising "this file could not be downloaded" message. The file can be downloaded normally, though.

waclawekjan_0-1737051086693.png

JW

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2 REPLIES 2
Lina_DABASINSKAITE
Community manager
Community manager

‎2025-01-20 02:46 AM - edited ‎2025-01-20 07:42 AM

Hi @waclawek.jan ,

Thanks for reporting, good catch! I can replicate this and now root for troubleshooting. 

Will let you know once I have news,
Lina

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In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
Lina_DABASINSKAITE
Community manager
Community manager
In response to Lina_DABASINSKAITE

‎2025-02-03 08:11 AM

Hi @waclawek.jan 

The reported issue is accepted as a bug and I requested for a fix.

Unfortunately, I cannot give the timeline of when it's going to be done. I will share an update here once I have news. 

Thanks once again for reporting it.
Lina

​
In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
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