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Incorrect "latest notification" message when an answer is accepted by ST

TDK
Guru

If an ST member accepts a solution on a thread to which I've replied, the "latest notification" box on the main forum page shows as if it was my answer that got accepted:

TDK_0-1740160148914.png

when in fact it wasn't:

TDK_1-1740160246923.png

 

On the notification screen, it correctly shows that a solution was accepted.

TDK_2-1740160288773.png

 

I'm aware that this can happen if a user accepts one solution and then changes it, in which case only the last one shows as accepted. However, if my solution is accepted, I get an email, and I did not get one in this case. It also happens a fair amount.

 

This may only happen when an ST employee accepts a solution.

If you feel a post has answered your question, please click "Accept as Solution".
3 REPLIES 3
STTwo-32
ST Employee

Hello @TDK 

I can confirm this behavior on my side, and I think my college @Lina_DABASINSKAITE will take care of it.

PS: for the answer I’ve marked, I don’t think it is the best. It was just a wrong click that I’ve removed.

Best Regards.

STTwo-32  

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.

Hi @TDK , @STTwo-32 , 

Thanks for sharing this.

I passed this for investigation and will update you once I have news. 

Thanks a lot,

Lina


In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

Seen this also on occasion. Assumed a number of best solutions had been selected at different times, with only last sticking

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