support contact

Legacy member · ‎2025-02-18

Does st has any support for user accounts problems? I have not find anything in the web page. There is no email or any kind of messaging service. I have created a ticket a week ago, but no response there either. It looks like the company went out of business :-/. Was anyone able to get a support from ST and how?

TDK · ‎2025-02-18

What sort of problem? You have some options available:

Post your issue here with sufficient information.
Create a support ticket at https://ols.st.com/s/.

If it's a forum account issue, you can also private message @Lina_DABASINSKAITE .

It does not look like ST went out of business. That's ridiculous.

If you feel a post has answered your question, please click "Accept as Solution".

View solution in original post

TDK · ‎2025-02-18

What sort of problem? You have some options available:

Post your issue here with sufficient information.
Create a support ticket at https://ols.st.com/s/.

If it's a forum account issue, you can also private message @Lina_DABASINSKAITE .

It does not look like ST went out of business. That's ridiculous.

If you feel a post has answered your question, please click "Accept as Solution".

Lina_DABASINSKAITE · ‎2025-02-19

Hi @Legacy member

Welcome to the ST community!

I’m sorry to hear you've had difficulties getting in touch with our support team but I see that your ticket is in progress now.

Also, for the future, here are all the channels to get support from ST: Support Home - STMicroelectronics

Let me know if there’s anything else you need,
Lina

In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.

Joe WILLIAMS · ‎2025-02-19

Hi user55555

This post has been escalated to the ST Online Support Team for additional assistance.

Should anyone else have a similar question about user accounts, please submit your request directly to the ST Online Support Team at https://my.st.com/ols

Regards

Joe

STMicro Support

Legacy member · ‎2025-03-12

Hi, I did not want to lose history completely, but eventually I risked the "reset password" after "forget password" option. I used the same password as before and I can log in now. It looks like some problem in your user database then, since nothing on my side has changed.

Legacy member · ‎2025-03-12

Hi, I can use my original login now, so I want to delete this one. I don't see any "delete" button in the profile. Let me know where is it or simply delete this account.

By the way, there is another bug in your system. When I log out and enter different credential to log in it still show that I am logged to the previous one. It works for multiple users at Microsoft or Google so technically it should work here too.

Lina_DABASINSKAITE · ‎2025-03-13

Hi @Legacy member ,

Thanks for reporting this. I will contact your regarding account deletion via private message.

Regards,
Lina

In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.