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Cannot log in again. idpsso blocking.

Pavel A.
Evangelist III

I am unable to log on to my ST account for two days. The community forum itself reads well, no delays etc.

But logging in fails because idpsso.st.com does not respond (browser reports timeout). From my location IP address of idpsso resolves to 164.130.1.34.

(Now I've logged in via a proxy with exit point with very good reputation in the USA, but cannot use it all the time).

Had tried to redirect either  idpsso.st.com or idsso.st.com, both seem to enable logging in.

22 REPLIES 22

Hello,
I'm very sorry to hear that these issues are appearing again. I've gone ahead and escalated the issue. I'll get back to you in this thread as soon as I have any relevant information. 

Best regards,
Laurids

I understand there's probably a strong desire to pull the corporate "theme" into every page, but this sort of interstitial page could probably be simplified significantly whilst not tracking every change to the global theme, and whatever regression that causes.

Tips, Buy me a coffee, or three.. PayPal Venmo
Up vote any posts that you find helpful, it shows what's working..

Trouble again this morning:

  1. the login screen took ages to load
  2. once it finally loaded, it accepted login details, but then just returned to a black login form - without actually logging in
  3. after a couple of cycles of that, I got the HTTP 404:
    AndrewNeil_0-1740645184986.png

     

  4. after a couple of retries of that, I eventually got in!