Cannot log in again. idpsso blocking.

[Pavel A.]

I am unable to log on to my ST account for two days. The community forum itself reads well, no delays etc.

But logging in fails because idpsso.st.com does not respond (browser reports timeout). From my location IP address of idpsso resolves to 164.130.1.34.

(Now I've logged in via a proxy with exit point with very good reputation in the USA, but cannot use it all the time).

Had tried to redirect either  idpsso.st.com or idsso.st.com, both seem to enable logging in.

[MM..1]

Dear Lina and ST servers managers. This issue isnt browser based, and too isnt network based. When server idpsso.st.com/idp is locked up login not work from any way. This issue start maybe before half year and step up lineary. Now is fail period in minutes, on start was days...

I dont like this new community design and now dont like too absurd logon fails and required repeat on every session.

[Tesla DeLorean]

Been persistently blocked on Android/Chrome this week. Just chokes on the address resolution

This site can’t be reached

The webpage at https://idpsso.st.com/idp/0b4yteOp8z/resumeSAML20/idp/SSO.ping might be temporarily down or it may have moved permanently to a new web address.

ERR_CONNECTION_ABORTED

[Tesla DeLorean]

Struggling a lot today on a Win11 PC w/Chrome.

It's like the redirect when repeated triggers some denial-of-service type lock-out so the failure cascades. Trying later got me a Page Not Found / HTTP ERROR 404 type response on the return leg. https://my.st.com/cas-idpwebsso/login?resume=...

This session, on a different PC and location, went via SSO.ST and succeeded first go around, so I see this as an issue that compounds itself. I don't understand why the authentication fails, it surely has to be filling up the logs with this non-sense.

[TDK]

Still happens occasionally to me. Losing interest in helping troubleshoot issues with basic functionality.

[Tesla DeLorean]

Yeah, it's got to be flagging up in the logs, and eating some bandwidth.

Feels like it's timing related, and overly complicated scripting and jumping back-n-forth between servers and authenticators.

But yes, not sure why we're having to debug this, or why the constant fiddling

[Laurids_PETERSEN]

Hello,
Sorry that the log in process still isn't working as intended. 

Here is an update: The root cause in the SSO is identified and a fix is in process.
I'll let you know again once completed.

Best regards,
Laurids