Touchgfx Designer: "Downloading application template failed" error.

[Tomasz Ozon]

I'm trying to create new project with STM32H7B3I-DK and the following error is reporter. Designer version 4.15.0

Log file contents from today:

2020-11-24 22:44:30,981 [1] INFO TouchGFXDesigner.App: Logging configured

2020-11-24 22:44:32,251 [1] INFO TouchGFXDesigner.Main.MainWindow: Application started

2020-11-24 22:44:32,251 [1] INFO TouchGFXDesigner.Main.MainWindow: Username: T

2020-11-24 22:44:32,251 [1] INFO TouchGFXDesigner.Main.MainWindow: Designer version: 4.15.0

2020-11-24 22:44:32,251 [1] INFO TouchGFXDesigner.Main.MainWindow: Designer installation path: D:\TouchGFX\4.15.0\designer

2020-11-24 22:44:32,251 [1] INFO TouchGFXDesigner.Main.MainWindow: Windows version: Microsoft Windows NT 6.1.7601 Service Pack 1

2020-11-24 22:44:32,251 [1] INFO TouchGFXDesigner.Main.MainWindow: Current culture: pl-PL

2020-11-24 22:44:32,261 [1] INFO TouchGFXDesigner.Main.MainWindow: Current culture time seperator: :

2020-11-24 22:44:32,261 [1] INFO TouchGFXDesigner.Main.MainWindow: Current culture date seperator: -

2020-11-24 22:44:32,261 [1] INFO TouchGFXDesigner.Main.MainWindow: Installed .NET version(s): v2.0.50727 2.0.50727.5420 SP2v3.0 3.0.30729.5420 SP2v3.5 3.5.30729.5420 SP1v4 (Client 4.7.03062 Full 4.7.03062 ) v4.0 (Client 4.0.0.0 ) 

2020-11-24 22:46:14,983 [12] INFO Utils.WebHandling.WebHandler: Downloading STM32H7B3I-DK-3.0.3.tpa

2020-11-24 22:46:14,983 [14] DEBUG TouchGFXPackages.Implementation.TouchGFXPackageStream: Filestream opened on D:\TouchGFX\4.15.0\app\packages\BlankUI-2.0.0.tpa

2020-11-24 22:46:27,233 [12] DEBUG TouchGFXPackages.Implementation.TouchGFXPackageStream: Filestream opened on C:\Users\T\AppData\Roaming\TouchGFX-4.15.0\Downloads\STM32H7B3I-DK\3.0.3\STM32H7B3I-DK-3.0.3.tpa

2020-11-24 22:46:31,753 [11] DEBUG TouchGFXPackages.Implementation.TouchGFXPackageStream: Filestream opened on C:\Users\T\AppData\Roaming\TouchGFX-4.15.0\Downloads\STM32H7B3I-DK\3.0.3\STM32H7B3I-DK-3.0.3.tpa

2020-11-24 22:46:31,753 [12] DEBUG TouchGFXPackages.Implementation.TouchGFXPackageStream: Filestream opened on D:\TouchGFX\4.15.0\app\packages\BlankUI-2.0.0.tpa

2020-11-24 22:46:31,823 [11] WARN TouchGFXPackages.Implementation.PackageManager: Invalid local package: STM32H7B3I-DK-3.0.3.tpa

2020-11-24 22:46:31,823 [11] INFO Utils.WebHandling.WebHandler: Downloading STM32H7B3I-DK-3.0.3.tpa

2020-11-24 22:46:39,533 [11] DEBUG TouchGFXPackages.Implementation.TouchGFXPackageStream: Filestream opened on C:\Users\T\AppData\Roaming\TouchGFX-4.15.0\Downloads\STM32H7B3I-DK\3.0.3\STM32H7B3I-DK-3.0.3.tpa

2020-11-24 22:50:41,754 [19] DEBUG TouchGFXPackages.Implementation.TouchGFXPackageStream: Filestream opened on C:\Users\T\AppData\Roaming\TouchGFX-4.15.0\Downloads\STM32H7B3I-DK\3.0.3\STM32H7B3I-DK-3.0.3.tpa

2020-11-24 22:50:41,754 [10] DEBUG TouchGFXPackages.Implementation.TouchGFXPackageStream: Filestream opened on D:\TouchGFX\4.15.0\app\packages\BlankUI-2.0.0.tpa

2020-11-24 22:50:41,854 [19] WARN TouchGFXPackages.Implementation.PackageManager: Invalid local package: STM32H7B3I-DK-3.0.3.tpa

2020-11-24 22:50:41,854 [19] INFO Utils.WebHandling.WebHandler: Downloading STM32H7B3I-DK-3.0.3.tpa

2020-11-24 22:50:50,594 [19] DEBUG TouchGFXPackages.Implementation.TouchGFXPackageStream: Filestream opened on C:\Users\T\AppData\Roaming\TouchGFX-4.15.0\Downloads\STM32H7B3I-DK\3.0.3\STM32H7B3I-DK-3.0.3.tpa

[Romain DIELEMAN]

Ok, well good to hear you were able to download it :grinning_face_with_sweat:

[Mas1]

@Romain DIELEMAN​ 

Hi

I'm having the same problem.

Tried your solutions but I was not successful.

Please find my screenshot attached as well. 

Thanks,

Mas

[Romain DIELEMAN]

Hi,

Close TouchGFX Designer before opening a browser like Microsoft Edge and reopen it. This error message can also appear when your internet connection struggles downloading the packages due to its size/your internet connection speed. So you might need to try a few times unfortunately or download directly the TBS through this link for the STM32F469I Discovery kit:

https://sw-center-st-com.s3.eu-west-1.amazonaws.com/touchgfx/pacman/4.18.0/STM32F469I-DISCO/STM32F469I-DISCO-3.0.5.zip

/Romain

[Mas1]

@Romain DIELEMAN​ 

Thanks so much

it is fixed

Thanks for your prompt response