"Unexpected error has happened" for TOUCHGFX 4.18.1

[Nbaşa.1]

I can get error that is "Unexpected error has happened" for TOUCHGFX 4.18.1. The program is not opened. How can I solve this?

[Imen.D]

Hello @Nuri başar​ ,

I advise you to try with latest release of TouchGFX version 4.21.3.

Please keep us informed about your update.

Imen

[Osman SOYKURT]

Hello Nbaşa.1,

Could you join us your log file? It would be easier for us to investigate your issue with it.

You can find it here: C:\Users\YOUR_USER_NAME\AppData\Roaming\TouchGFX-4.18.1\TouchGFXDesigner.log

By the way, your version of TouchGFX Designer is starting to be old, I invite you to upgrade to the latest (4.21.3) to take advantage of the improvements we did since then 😉

/Osman