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Download of STM32H7B3I DK failed in TouchGFX version 4.21.1

SHell.3
Associate II
 
1 ACCEPTED SOLUTION

Accepted Solutions

Could you try to download that zip folder.

Then copy it inside the C:\Users\USERNAME\AppData\Roaming\TouchGFX-4.21.1\Downloads\STM32H7B3I-DK\3.0.12 folder and replace its extension with ".tpa".

Then open TouchGFXDesigner again and let me know if it works.

/Yoann

Yoann KLEIN
ST Software Developer | TouchGFX

View solution in original post

16 REPLIES 16
Yoann KLEIN
ST Employee

Hello @stefanHriellström​,

I just succeeded to download it on my computer, with the same version.

Did you check your internet connection ? If you don't have internet, or if TouchGFXDesigner cannot access to the server to download the TouchGFX Board setups, a red warning triangle should appear on the top left corner of the home screen.

/Yoann

Yoann KLEIN
ST Software Developer | TouchGFX
KDJEM.1
ST Employee

Hello @stefanHriellström​ and welcome to STCommunity :) ,

I have checked from my side and I cannot reproduce this issue.

I recommend you to follow properly the steps as described in this MOOC.

Also, I advise you to take a look at this article.

I hope this help you!

Kaouthar  

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.

SHell.3
Associate II

Very strange!

Other tested board setups was OK to download.

STM32H7B3I DK >> Download of STM32H7B3I DK failed

STM32H7B3I Evulation >> Download 100%, OK

Internet is OK!

Can you provide screenshots please ? And also share the .log file located at C:\Users\USERNAME\AppData\Roaming\TouchGFX-4.21.1\TouchGFXDesigner.log.

Thanks,

/Yoann

Yoann KLEIN
ST Software Developer | TouchGFX

Here comes 2 log files and one screenshot

/Stefan

Yoann KLEIN
ST Employee

Can you please try to create a project with STM32F746G-DISCO ? And let me know how it goes.

/Yoann

Yoann KLEIN
ST Software Developer | TouchGFX

It went well to create a project with STM32F746G-DISCO

/Stefan

Then close TouchGFXDesigner, go to "C:\Users\USERNAME\AppData\Roaming", and delete the TouchGFX-4.21.1 folder. After that open TouchGFXDesigner 4.21.1 again, wait 1-2 minutes and try again with H7B3-DK.

Yoann KLEIN
ST Software Developer | TouchGFX

Still problem downloading project STM32H7B3I DK after I followed your instructions.

/Stefan