Motor pilot application not starting

[adrien9o2]

I have installed MCSDK 6.4.1

I can run the workbench (MotorControl Workbench_6.4.1) without any problem.
But i cannot run the Motor pilot application.
At first there was an error stating "The code execution cannot proceed because MSVCP140.dll was not found Reinstalling the program may fix this problem"

I then installed "Microsoft Visual c++ 2015-2022 Redistributable (x64) 14.44.35211

This error is not present anymore but nothing is starting when clicking on the motor pilot icon, no new window appears. I tried reinstalling the mcsdk without any change observed.
I can see the following in the MotorPilot.log :

2025-08-27 17:30:11.844 INFO-:MotorPilot is running in C:/Program Files (x86)/STMicroelectronics/MC_SDK_6.4.1/Utilities/PC_Software/STMotorPilot
2025-08-27 17:30:11.844 INFO-:Application is starting : MotorPilot version:6.4.1
2025-08-27 17:30:11.844 INFO-:ini file path=C:/Users/vboxuser/AppData/Roaming/ST Microelectronics/ST Motor Pilot.ini
2025-08-27 17:30:11.850 INFO-:Polling time out is set to 200 ms
2025-08-27 17:30:11.850 INFO-:new version detected -> set Default qml : qrc:/GUI/defaultApp.qml
2025-08-27 17:30:11.853 INFO-:Loading registers bank description file C:/Program Files (x86)/STMicroelectronics/MC_SDK_6.4.1/Utilities/PC_Software/STMotorPilot/RegisterList/RegListMinimal.json
2025-08-27 17:30:11.853 INFO-:Registers bank description loaded successfully
2025-08-27 17:30:11.853 INFO-:Load Application qrc:/GUI/defaultApp.qml
2025-08-27 17:30:11.937 INFO-:QML Application ready
2025-08-27 17:30:11.941 INFO-:sdkPath=C:/Program Files (x86)/STMicroelectronics/MC_SDK_6.4.1

[adrien9o2 · Accepted solution]

It was an issue with Virtual box,

see this post for the solution : https://community.st.com/t5/stm32-mcus-motor-control/using-mcsdk-motor-pilot-in-a-virtual-machine/td-p/58420

[GMA]

Hello @adrien9o2,

Thank you for your feedback.