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sigfox activation for x-nucleo-s2868a1 is not accepted by sigfox for the pac number of the board. sigfox tells to contact device supplier ~ STM). who chan help?

_richard
Associate III

i did read out the pac number with S2-LP_SigFox_DK_1.7.1 gui and appropriate firmware.

i also did read out the id and it matches the sticker on the board.

in the sigfox backend i can not use the pac to create a new device as it says:

"Invalid PAC code: 26__redacted__ (please contact your device supplier to obtain this code)"

i have paid the subscription fee to enroll that device -> it is not a missing token problem

S2-LP_SigFox_DK_1.7.1 gui says "please go to backend.sigfox.com/activate/STM" when clicking on the id.

calling backend.sigfox.com/activate/STM says that "Free DevKit Connectivity Program Has Ended"

 -> not an option to enroll the device that way.

how can i get the hardware to work ~ registered at sigfox / who at stm can give me the right pac number or tell sigfox that the pac number is ok ?

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