Installer fails on step 7 - Windows 10

[jay-kay]

Hi,

I am trying to install the cube programmer, but keeps failing at step 7 and restarts the installer each time. This is the error I am seeing:

com.izforge.izpack.api.exception.IzPackException: An error occurred

• in java.lang.Thread.run() at Thread.java:750
• in com.izforge.izpack.installer.unpacker.UnpackerBase.run() at UnpackerBase.java:267
• in com.izforge.izpack.installer.unpacker.UnpackerBase.unpack() at UnpackerBase.java:339

Caused by: com.izforge.izpack.api.exception.InstallerException: File execution failed

• in com.izforge.izpack.installer.unpacker.UnpackerBase.unpack() at UnpackerBase.java:319
• in com.izforge.izpack.installer.unpacker.UnpackerBase.unpack() at UnpackerBase.java:513
• in com.izforge.izpack.installer.unpacker.UnpackerBase.executeFiles() at UnpackerBase.java:989

I am installing as Administrator, if that information helps.

Thanks!

[Imen.D]

Hello @jay-kay and welcome to the Community,

How do you install Cubeprogrammer? Did you unzip the install file before?

Are you using command line or just double click on exe file ?

First, make sure that the installer file is not corrupted by verifying its checksum.

Try installing the CubeProgrammer in its default location, just right clicking on the .exe file and selected "run as administrator".

If my proposal does not solve the problem, maybe try 'temporarily' disable your antivirus software during the installation process, as it may block certain operations.