stm32cubeMX is not starting

[modecs]

Hello,

I was using STM32CubeMX, but starting two days ago, when I launch the program, only the splash screen appears and the STM32CubeMX does not proceed any further.

1. I have tried deleting the program, restarting the computer, reinstalling it, and running it again.
2. Adding a new user is not possible; the user creation permission is restricted to the company's IT administrator.

I would appreciate any suggestions on additional steps I could take to resolve this issue.

[Ozone]

You should at least note the OS you are working with, and the CubeMX version.

Under Unix/Linux, starting an application from commandline usually yields the error messages you are looking for. Not sure about Windows here ...
Another option is to locate the CubeMX executable, and look for log files created for each start.

[Ghofrane GSOURI]

Hello @modecs 

As mentioned by @Ozone , we need more informations about your OS and MX version that you are using in order to help you resolve this issue.

THX

[modecs]

Additionally, the same issue occurs with the ST MCU Finder program: it also fails to start. For both applications, the splash screen appears, but the programs do not continue launching; in the Task Manager -> background‑process list they are shown as “OpenJDK Platform binary.”

[Ozone]

> in the Task Manager -> background‑process list they are shown as “OpenJDK Platform binary.”

Because it's a Java application.

While you can try to run it manually from console to review error messages, they all create a quite extensive logfile.
I don't use either, so I can't point you to explicit path names.

[modecs]

Hello @Ghofrane GSOURI @Ozone 

OS: Windows 11 Enterprise, 24H2

MX version: I tried ver 6.16.1, 6.16.0, 6.15.0 all. but these were not working

THX

[Ghofrane GSOURI]

Hello @modecs 

Please close all STM32Cube software ,then go to C:\Users\XXX and delete the following folders/files:
\.stm32cubemx, \.stmcufinder, and \.stmcube.

After that, restart STM32CubeMX and check if the issue is resolved.

THX

Ghofrane

[modecs]

Hello @Ghofrane GSOURI 

After deleting the folder you mentioned, I rebooted the system and restarted the program. After waiting a long time, the program launched successfully. However, it remained in a background state as an "OpenJDK platform binary" for nearly an hour before proceeding. When I attempted to obtain the software package by clicking the Install/Remove button in Manage Software Installations, the program stopped again.

[Pavel A. · Accepted solution]

You wrote about restrictions by the company's IT administrator. Have they installed some "security", "compliance" and so on software? These things can be intrusive and affect Java applications. More to this, they are managed remotely and can change behavior without any update of the user's software. Can you ask the IT administrator to disable this stuff?

[modecs]

Hello @Pavel A. 

I contacted our company's IT administrator and requested to check my company's security software, and finally found out that one of the security programs is causing the issue. it appears I will need to use CubeMX within STM32CubeIDE to verify the pinout, and then wait for the security department to fix any changes to the program.

THX