Timeout error occured while waiting for acknowledgement

[k_ec]

i am trying flash in SD card for STM32MP157F-DK2. I am getting the error as mentioned below

Port configuration: parity = even, baudrate = 115200, data-bit = 8, stop-bit = 1.0, flow-control = off
16:56:09 : Activating device: OK
16:56:09 : Board : --
16:56:09 : Chip ID: 0x500
16:56:09 : BootLoader protocol version: 4.0
16:56:11 : Start Embedded Flashing service
16:56:12 : Memory Programming ...
16:56:12 : Opening and parsing file: tf-a-stm32mp157f-dk2-usb.stm32
16:56:12 : File : tf-a-stm32mp157f-dk2-usb.stm32
16:56:12 : Size : 220.82 KB
16:56:12 : Partition ID : 0x01
16:56:12 : Download in Progress:
16:56:38 : File download complete
16:56:38 : Time elapsed during download operation: 00:00:26.388
16:56:38 : RUNNING Program ...
16:56:38 : PartID: :0x01

Start operation done successfully at partition 0x01
16:57:09 : Timeout error occured while waiting for acknowledgement.
16:57:40 : Timeout error occured while waiting for acknowledgement.
16:58:11 : Timeout error occured while waiting for acknowledgement.
16:58:42 : Timeout error occured while waiting for acknowledgement.
16:59:13 : Timeout error occured while waiting for acknowledgement.
16:59:13 : Error: GetPhase command not acknowledged after several retries!
16:59:13 : Error: Parition 0xBB not found in TSV File
16:59:13 : Error: TSV flashing service failed
16:59:14 : Disconnected from device.

what would be issue it is not moving further.. 

[PatrickF]

Hi,

please confirm you are using the latest CubeProgrammer and latest Starter Package https://www.st.com/en/embedded-software/stm32mp1starter.html

Today latest ecosystem is v5.1.0. the 6.0.0 is expected to be available very soon.

Maybe check the board UART console output (using board STLINK USB connector which provide a VCP) if any hurdle (e.g. USB Type-C non compliant power supply).

Regards.