sigfox credentials.zip problem

mmachadopereira · ‎2023-10-07

Hey guys.

I'm trying to collect the sigfox credentials through the website https://my.st.com/sfxp and once the download is done,
the file is corrupted and I can't extract it.

How can I solve this problem?

STTwo-32 · ‎2023-12-04

Hello @mmachadopereira

ID/PAC distribution is for evaluation kit only and since the program is suspended by SigFox, we could suggest to contact SigFox directly
ID/PAC distribution for production is only available through SigFox, so it is inappropriate and violating the legal agreement with ST to use the eval kit ID/PAC for production.

Best regards.

STTwo-32

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tomzo · ‎2023-10-19

This has happened before and was fixed, but it seems it is not working again.

I hope someone can fix it.

tomzo · ‎2023-11-06

Hi Guys, any news or progress on this issue?

If you open the zip file with a text editor, the contents is:
"Service unavailable, please try again later"

tournoux · ‎2023-11-07

Dear ST, due to this issue, our labs and prototyping are being delayed.

Please provide a long term solution to this issue !

STTwo-32 · ‎2023-12-04

Hello @mmachadopereira

ID/PAC distribution is for evaluation kit only and since the program is suspended by SigFox, we could suggest to contact SigFox directly
ID/PAC distribution for production is only available through SigFox, so it is inappropriate and violating the legal agreement with ST to use the eval kit ID/PAC for production.

Best regards.

STTwo-32

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.