How to fix "Old firmware delete failed" error while trying to firmware update?

[DImre.1]

I tried to update the firmware on P-NUCLEO-WB55 devboard, but it fails with the following error:

"Error: FUS_STATE_ERR_UNKNOWN

Error:

Old Firmware delete failed"

I check in STM32CubeProgrammer, and I have V.0.0.0 version:

 

I do not know why it happened, maybe a previous incorrect way of upgrade process.

Any idea how can I resolve it?

Additional info:

The dongle is ok, I could update it via USB, it has fw V1.1.2.0 version.

[Remi QUINTIN]

Nothing strange regarding the option bytes.

Can you launch a FW delete command?

[DImre.1]

No, because as I wrote earlier, the error message is:

"Error: FUS_STATE_ERR_UNKNOWN

Error:

Old Firmware delete failed"

via ST-LINK. Via USB only the dongle I can see, and the command is working. At that point I'm little bit uncertain because I did not see any info regarding the need for dongle upgrade.

[DImre.1]

It looks like the old firmware is damaged and cannot be recognized. One solution would be to directly flash the memory with the fw file. Ignoring the old firmware error issue.

[Remi QUINTIN]

But The SFSA = 0xD0 which means there is a FW already and still installed on the board!!!

It is not deleted.

I assume that your board configured in USB DFU mode (with a jumper set on CN7 position (67 + the USB USER connector) is not discovered by CubeProgrammer because nSWBOOT0 = 0 while it should be set to 1 for the USB DFU mode.

[Remi QUINTIN]

I am afraid you won’t be able to flash a recent version of the FW with an old version of FUS.

I am quite puzzled by your issue.

Could you try with CubeProgrammer version 2.8?

[DImre.1]

But The SFSA = 0xD0 which means there is a FW already and still installed on the board!!!

It is not deleted.

--> I assumed it, because I never could delete it. Looks like it is damaged.

I assume that your board configured in USB DFU mode (with a jumper set on CN7 position (67 + the USB USER connector) is not discovered by CubeProgrammer because nSWBOOT0 = 0 while it should be set to 1 for the USB DFU mode.

--> I tried it now, but the error is after trying to connect:

[DImre.1]

I'll do and will give you feedback.

[Remi QUINTIN]

I want to correct my statement regarding the USB configuration : the jumper must be set on position 5-7 on CN7.

Have a look at the attached document.

[DImre.1]

Don't worry, I did the same from the beginnging. :)

[DImre.1]

Unfortunately it failed. same result with 2.8 version.