2021-07-24 12:48 AM
Hi,
when TouchGFX 4.17.0 is opened I'm getting an error stating no internet connectivity even though my laptop is connected to internet . also in the selection of boards I'm not getting any board option .
thanks and regards
sinduja
Solved! Go to Solution.
2022-01-20 12:42 AM
Could you ask your students who could not connect to the server to first open a browser like Microsoft edge to be sure TouchGFX Designer has access to the server ? If it still does not work could they share their logfiles found under %appdata%/Roaming/TouchGFX-4.17.0.
Would moving to the latest version be an option ? TouchGFX 4.17.0 faced an issue where people could not enter their proxy login, which is not a necessary step for everyone but i would not be surprised if computers in a schrool would ask for it (but then it should impact all pcs not just a few)
/Romain
2022-01-28 12:54 AM
I've just noticed that this forum page connects with TLS 1.2. I do not see why the demos served to TouchGFX Designer need to connect with TLS 1.3. It seems absurd to enforce such a strict standard for demos and not for the rest of their web services.
2022-01-31 01:10 AM
I will close this post as it is starting to become too big and answering different issues people have met. If you face a similar issue to one of the users in the post, see what was answered to that question or create a new post for better visibility.
/Romain