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Why people got their answer but not mark correct

William chang
Associate III
Posted on March 08, 2018 at 04:58

First of all, Thanks for the help from community. 

I hope I could be more helpful, more healthy and strong.

I saw many questions were answered but the author don't mark correct. 

Some of the thread were many years ago.

If they had marked the answer.

It would be helpful for me and other members of the community to find the answer quick.

24 REPLIES 24
Posted on March 09, 2018 at 11:55

Yes true, as

st.mcu

‌ pointed out, PM is probably better. Again I will take this into consideration when we have the new platform and see if there isn't some way to do this better ;)

Posted on March 09, 2018 at 14:14

Ahh - ok, problem is I don't see that button. I'm running : 

Version 65.0.3325.146 (Official Build) (32-bit)

0690X0000060A3KQAU.png
Posted on March 09, 2018 at 14:23

So is your thread a 'Question' or a 'Discussion' ?

As

st.mcu

said, It will only appear if the

thread is a 'Question'

Also, you have to be logged-in as the author of the thread.

EDIT

Unanswered 'Questions' have a0690X00000609vCQAQ.pngin the threads listing;

Answered 'Questions' have a0690X0000060A3sQAE.png

in the threads listing;

'Discussions' have a0690X00000609sZQAQ.png

Posted on March 09, 2018 at 16:21

>>Ahh - ok, problem is I don't see that button

You won't, this is William's thread, not yours, you can't mark other people's thread as answered/correct.

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Posted on March 09, 2018 at 16:25

>>

But doesn't that make the post (or even the whole thread?) disappear from view while it is 'in moderation' ?

I think it depends on the sub-category you select, I think if you mark is as Spam it will drop from the feeds, and then Brian and his group can address or delete.

I've tended to use 'Report Abuse' in the manner Brian describes, as it then flags with all the moderators. The alternative is to go to the top and Share with specific members.

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Up vote any posts that you find helpful, it shows what's working..