"Device is not connected" Error in Motor Control Workbench 5.4.6 with X-NUCLEO-IHM07M1 and STM32F302R8

[sundar_mepco]

I am attempting to evaluate motor control using the X-NUCLEO-IHM07M1 power board with the STM32F302R8 Nucleo board. I have installed STM32 Motor Control Workbench version 5.4.6 on my PC. However, I encounter the following issue:

Error: "Device is not connected"

Steps Taken:

1. Hardware Setup:
• X-NUCLEO-IHM07M1 is stacked on STM32F302R8 board.
• USB connection is made via STM32’s USB mini port to the PC.
• Power supply is connected to the motor driver board.
• Verified jumper settings as per user manual (JP1, JP5, etc.).
2. Software Checks:
• USB connection is recognized in Device Manager as STLink (driver is working fine).
• Attempted connection via Motor Profiler, but it failed to detect the board.
• Verified that COM port is correctly assigned and visible.
3. Motor Control Workbench:
• Attempted to connect in the tool after selecting the correct Nucleo board and firmware version.
• Tried both "New Project" and “Monitor” mode — same error: “Device is not connected”.

4. System Info:

   • Windows Version: windows 10
   • STM32CubeIDE: STM32CubeIDE 1.18.1
   • ST-Link Driver Version: 2.2.0
   • Motor Control Workbench Version: 5.4.6
   • X-NUCLEO-IHM07M1 Board
   • STM32F302R8 Nucleo Board
   • Firmware Version: V2J37M26

[GMA]

Hello @sundar_mepco,

If you want to evaluate the motor control tool, you can use our latest MCSDK6.3.2 version available here. 
Have a look to Featured Video "Getting started with STM32 Motor control SDK6.0" for creating a project, compiling and flashing it.
MCSDK6.3.2 Motor Pilot Tool is able to detect board by clicking on "Discover board" button (refer to Motor Pilot wiki page). 

[sundar_mepco]

Dear GMA, 

Thanks for your reply. 

I tried with the procedure mentioned here. But still, device is not connected

[Gael A]

Hello sundar_mepco,

Could you please tell which version of CubeMX you are using for code generation ?

[sundar_mepco]

STM32CubeMX 6.13.0

[Gael A]

Hello sundar_mepco,

Could you please confirm that you switched to MCSDK 6.3.2 (know that MCSDK 6.4.0 is now out) as GMA requested ? Could you please send your .stwb6 project file ? Can you confirm that you have no warning during compilation and flashing FW on the board ?
Are you able to connect via STLink using CubeProgrammer ? If yes, can you try to upgrade the STLink ?
Are you able to run the motor using the start button ? Of course, check that the feature is enabled in the WorkBench first.