eStore coupon can't apply

ctien1 · ‎2023-10-11

Hi,

I need help for estore coupon.

I got an email the redeem free board with exclusive code on ST estore. After applying the code, A message "Your cart is not eligible for this promotion. Ensure that you are logged in and items match promotion terms. For help, contact ST support.".

I checked the order item o NUCLEO-U5A5ZJ-Q is the matching product, and I am using the email for registration estore. Any help? Thanks.

Tesla DeLorean · ‎2023-10-11

Open an online support request rather than forum post. Been similar complaints previously.

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Up vote any posts that you find helpful, it shows what's working..

View solution in original post

Tesla DeLorean · ‎2023-10-11

Open an online support request rather than forum post. Been similar complaints previously.

Tips, Buy me a coffee, or three.. PayPal Venmo
Up vote any posts that you find helpful, it shows what's working..

kenchou · ‎2025-02-07

The support will just reply "This was a known issue that should have been fixed now."

This just happened again recently with STM32U083C-DK with non-working coupon code.

In any way, "open an online support request" is the proper way to proceed. Whether that resolve the issue or not is a different story.