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Hi, I get remainder to order free board form eStore. But I did not recive email with coupon code or registration confirm. I get only email with information that it will be confirmed. Tomasz

Sokolowski.Tomasz
Associate II
 
8 REPLIES 8
Roman LUDIN
ST Employee

Hello Tomasz,

we are checking this point and will let you know.

On your side are you sure you have no email in spam folder?

Best regards,

Roman

Sokolowski.Tomasz
Associate II

Hello Roman,

Yesterday I recived confirmation mail with coupon. Unfortunately during order there on eStore some error occured. I cannot get through step 1 and after refreshing website coupon become invalid. I did not manage to complete my order. What can I do now?

Best regards,

Tomasz

Roman LUDIN
ST Employee

Hello Tomasz,

I've asked our e-commerce team to check it.

Have a nice day,

Roman

Roman LUDIN
ST Employee

Hello Tomasz,

following an information from our e-comm. team, your code has been re-activated.

Can you please try to enter the order again?

Don't place other products into the order, only the NUCLEO-H723ZG.

Shipping address must be within EU, UK, Swiss, Norway.

Let me know if that worked out for you.

Thank you,

Roman

Sokolowski.Tomasz
Associate II

Hello Roman,

It does not work.

0693W00000DlQ7OQAV.pngBest regards

Tomasz

Hello Tomasz,

let me link you via email to our e-comm. team to get this solved.

Best regards,

Roman

Sokolowski.Tomasz
Associate II

Hello Roman,

Today I recived board. With your and other ST employes help problem was resolved. Thank you for your help it was very quick.

Best regards,

Tomasz

Roman LUDIN
ST Employee

Hello Tomasz,

let me follow this case with you over an email.

Best regards,

Roman