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Motor Profiler not computing any parameter

Abhishek_n17
Associate II

Dear Support team,

I am currently working on a NucleoF401RE and IHM07M1 driver to run a 24V PMSM motor (rated at 3600 RPM, no load).

1. I am using STM32 Motor Control Workbench version 5.4.8 for motor profiling. The motor profiler doesnt compute any parameter and throws the following error - "The measurement is taking too time".

2. Anyways, I tried to run the motor with the motor parameters I know, and it immediately goes into speed feedback error. 

I would appreciate your assistance in resolving this issue.

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