As I've explained elsewhere this is highly situational.
It's not going to be investigated without detail surround time and location, internet carrier, etc. There's a lot of World Wide infrastructure and government mandated export control, limitation and embargos. There are several countries where the material is simply not deliverable.
Random #MeToo reports aren't going to get specific resolution.
Clear your local caches, check proxies, try later the problem may be transient, or need time to refresh DNS, caches, etc
Open a Support Ticket here https://ols.st.com/s/ with material detail that might lead to resolution
https://www.st.com/content/st_com/en/support/support-home.html
